I've been using the Autoextend feature all baseball season to record all of the Mets games. It made me nervous at first but it has worked perfectly...until now. For the past 2 nights, the Mets-Brewers game has cut off at 3 hours- well before the game was actually over. That's 6/9 and 6/10. This is a really big deal for me. I hate having to use the old way of extending recordings- manually extending for hours after every game. Even then, with baseball it doesn't always work. With a rain delay or extra innings, the recording may still not be long enough. Even if it is, I end up clogging up my DVR with 5 or 6 hour recordings. This is an issue of trust. Non-sports fans may not understand but it is difficult to describe the frustration that occurs when you invest 3 hours in a game you are really excited to see only to have the recording cut out at a crucial moment. If this ever happens and I miss a no-hitter or some other major event- I'll almost certainly switch service providers simply out of anger. For now, I just hope that you guys can fix this problem and actually provide the service that you have promised us.
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