I don't believe it's an X! issue but rather an HD issue, here's why. I was watching 'Shark tank' last night in HD and the audio dropouts were unbearable. It was almost like I had the TV muted. I switched to the SD channel and there were NONE. I tried many others and the dropouts only were on the HD cannels but not on any of the SD channels. Since I'm not using X1 that tells me that it's not X1 at all, it's HD. Eric, you need to look at HD and not at X1 as the culprit. A dime will get you a dollar says you'll find it rather quickly and stop pulling your hair out :) You'll be a hero once you do. I'm pretty sure that most of us here will recommend that you get a well deserved raise. Good luck and keep up the excellent work.
Remember, I don't even have X!.
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Well, I don't have X1 yet but I'm having the same audio problems.
My brother is pushing me to switch, but if X1 has the same problems, it is intollerable.
This is so annoying I'm contemplating droping the TV part all together.
I would rather keep it. I've been a Comcast customer since they bought out MediaOne (our former cable provider - I sure miss them). ATT is looking like a good alternative except their door to door salesmen are misinformed. They tried telling me that they would bring fiber to my house. Since Google is the only company the FCC would let test it, I'm sure they would have a problem.
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