Once again, I am asking for xfinity voice unlimited to be removed from my agreement with xfinity. I do not want this option, I have my own phone service and I think I have been charged for this addtional service for many months, when I set up this agreement, I explicity said I DO NOT WANT PHONE SERVICE TO BE A PART OF MY PLAN.AND I HAVE BEEN BILLED $158.02 ALL THIS YEAR. When I checked with your employee today and told her I didn't want phone service, we engaged into a new 2 year agreement for $151.52 which shows xfinity voice unlimited AND I DON'T WANT THIS PART OF MY AGREEMENT. I do believe I have been overcharged monthly and now I am being charged for phone service again. CORRECT THIS AGREEMENT. I have been a loyal customer since 1996 and I deserve better treatment.
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