First off, sometimes my OnDemand is missing episodes, sometimes it just won't work at all and tell me I need to "upgrade my services". Sometimes resetting the box helps but other times it just won't be there. Secondly, for some reason even though we have HD and our box is connected via HDMI cable, it won't let us watch HD channels or HD OnDemand. And lastly, we have DVR on our plan, I know this because I went through a major headache and a week of being given the run around to get it, however it won't let us record anything. Ever. Since we got it, everytime we try it says that "we are having problems, try again later." I love Xfinity and I would hate to not be able to stay with y'all but this service is more trouble than it's worth. What's wrong?
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