About MissDiagnostics

I don't need any help, I'm just only reporting my findings so the devs can pinpoint the issue and include a proper patch within the next update. ... View more

Yeah it's back for everyone, which is normal for this bug but it's only temporary lol you'll be back in the next few days, weeks, or months to curse lol. ... View more

Yeah at this point support for this app is pretty much dead even though thousands still use/need it. There's lots of bugs that have gone ignored and un-patched for years (even till this day). You can tell Comcast gives zero (you know what's) about the app if they refuse to add it's own section under "Mobile Apps" on here for proper support. Like I said in my post, if Comcast decides to do nothing else for this app, just please patch the "missing on demand" bug indefinitely. ... View more

It's the exact same issue as yours, where all the on demand stuff is missing from the menu. My screenshot just looks different from yours because I'm using the app on a different platform than you, that's all, but it's the exact same issue "on demand items missing" this bug has been around for years. ... View more

I posted about this as well. https://forums.xfinity.com/t5/Stream-TV-App/Am-I-the-only-one-missing-options-from-the-TV-Remote-app/td-p/3313414 This bug happens every blue moon and has been happening for years and Comcast refuses to patch this glitch, let alone give the app a proper update overhaul by add missing buttons customers been asking them to add for years, nor give it a dark mode to help eye fatigue or customers who are visually impaired. ... View more

There's no disconnect, people are tired of dumping money into money pits with no returns, that's simple. Cable is dying and streaming is rising because there's better equipment/technology out today, that can accomplish the same thing better and on a greater scale. The complaints you see here and there are fixed 10x faster via OTA updates because all streaming companies have to do is update their apps compared to Comcast. Comcast is running on legacy tech that is dated and failing everyday to the point their trying to acquire different companies here and there to catch up to the competition and also resolve issues that can be easily fixed using a different engine. The problem isn't only with the equipment, its also with the relationship that the customers are having and have had for years with Comcast itself. You and I already had this conversation before about how the staff on here "not all", treats the customers like trash and are quick to move, delete, or ignore important posts regarding the user's experience and also block users or ban certain comments. Any negative feedback left about our service experiences either gets reflected or somehow the company ends up getting defended instead of the consumer, NOT ALL FEEDBACK IS SUPPOSED TO BE POSITIVE. This post was simply about the listing lineup for on demand, stream app, and tv remote app being unorganized and confusing compared to the official listing of the series from 20th Century Fox. If asking our provider Comcast (who makes billions a year) to fix or readjust something so simple, small, and minute that isn't needed and is only causing confusion is too much for them to handle, then we seriously have a problem now. Never once in any of my posts you commented under "friend", that pricing is a concern for me because I can't afford it. What you will hear me say or type... the pricing just doesn't add up no matter what tier you get! The lack of support will still be the same and the equipment will still be outdated compared to streaming platforms that'll allow you to use any equipment you want, doesn't need to come to your home to install anything, your services can be on-the-go, and bugs/mockups can be fixed in a timely manner. ... View more

Well I tried months ago to tell the employees of Comcast... (that run this forum and "dictates" what input that "paying customers" post, gets actually sent off and what gets ignored and discarded) that their format is off and if the studios, production companies, and distributors aren't listing the content that "they own and put out" in the manner that Comcast is doing it, "FIX IT!" but I got shut down. Honestly... it's fine, it's their platform, and they have every right to do as they please. If the feedback of "paying customers" isn't all that important to them, so be it. This is probably my last year of service with them, 2020 is an important year and for me, "anything and everything" that's been a constant negative in my life must go! I refuse to continue putting money in the pockets of people and companies that don't respect my opinions, my money, or time. There's too many other companies out there waiting to gain new clientele and $$$, than to be stuck in an endless situation that'll never change. ... View more

I wouldn't waste my breath waiting for a response or an update to the Remote App because several people including myself have requested changes to it and nothing ever happens, you're lucky to have bugs that you've reported resolved. I have several bug posts that were answered, locked, and never resolved. But here's my feature packed request post from April about the Remote App that has since been ignored. ⬇️ ⬇️ ⬇️ https://forums.xfinity.com/t5/Stream-TV-App/Xfinity-TV-Remote-app-really-needs-updating-it-also-needs-to/m-p/3212376 ... View more

UPDATE: After writing this post, I closed the app out completely waited 10 minutes, freshly relaunched the app, resumed the episode where I left off, and the PSA popped up seconds after and froze on 3/7 again SMH! ... View more

Hello, Those are subtitles for each season, the series as a whole is still titled "American Horror Story" (nothing else). If you're going to include these subtitles why not format it the way FOX/FX does, as one single series listing. The way you guys have it formatted as if they're spin-offs, reboots, etc., it's confusing and very unorganized. (How the single listing should be formatted.) American Horror Story TV Series / 2011- Season 8: Apocalypse (10) Season 7: Cult (12) Season 6: Roanoke (10) Season 5: Hotel (12) Season 4: Freak Show (13) Season 3: Coven (13) Season 2: Asylum (13) Season 1: Murder House (12) ... View more

Thanks! It really is! Like I said before, what other remote app is integrated into Comcast's services and products? None! So I don't understand why they're trying to abandon it, all it needs is a revamp/update. ... View more