From HBO Go dot com Q. Does my television provider offer HBO GO on Internet Connected TV devices? A. HBO GO is only available through participating television providers. On Roku devices, the following television providers offer HBO GO free as part of your HBO subscription: AT&T U-Verse TV, Charter, Cox, DISH Network, Massillon Cable/CPI, RCN, Suddenlink, Verizon FiOS and WOW!. Q. Will I have to pay an additional fee for using HBO GO on my Roku device? A. No, HBO GO is free as part of your HBO subscription and is available through participating television providers. Q. How do I activate or pair HBO GO on an Internet Connected TV device? A. 1) Download HBO GO from the app store or marketplace of your device. 2) Launch HBO GO on your device. 3) Click the 'Activate Your Device' button – the next screen should show you your activation code. 4) Navigate to www.hbogo.com/activate 5) Select your TV provider. 6) On the Activate a Device screen, enter the code displayed on your television (from step 3), click the 'Activate' button. 7) You should see a 'Success!' message on both your television and your browser. 😎 You are ready to start streaming video on HBO GO! Q. I have been using HBO GO for some time and I have been presented with a message that asks me to reactivate my device. Why do I need to do this? A. Some television providers require users to re-authorize their HBO devices periodically. Please follow the prompts on your television screen for more details. Q. I use HBO GO on my computer and mobile device, why doesn't my TV Provider support HBO GO on my Internet Connected TV device? A. Currently, not all HBO TV Providers are supporting HBO GO on Internet Connected TV devices. HBO GO is always adding TV Providers to the list, so check back soon. Q. I have additional questions about HBO GO on Roku. How can I get help? A. Please email HBO directly at contacthbogo@hbo.com For additional help, please visit hbogo.com/#help on your computer.
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