Agree completely with RickGr4 that a Universal Remote Control is way to go - in my experience Comcast remotes are buggy and Comcast seems in no hurry to fix them - "this is a known issue" they always say. I now have an XR11 (V.2) and it is useless, have no use for voice control. I have been using Philips Pronto touch screen remotes (long since discontinued) for many years and thoroughly like them, now have a slightly used TSU 7500 - however Pronto remotes can only "learn" IR button codes from a remote and the X1 remotes seem to be RF only - may have to purchase a Harmony Elite to get back to one remote, or get a an older box that has an IR emitting remote (Motorola RNG200N ?)
On a side note - is there a list of the codes (not device codes) in the Setup mode - I have 990/992, 986, 987.
... View more