Trying again. Please see my post above. Is there anyone out there from Comcast who can let us know if some of the channels in Davis, CA have started converting over to MPEG-4?
We did not receive a letter, but some of our HD channels are going black and no one can tell me why for sure. The SD versions still work. We have a Tivo with Cablecards and the Tivo cannot support MPEG-4, but trying to determine if the channels have converted or if something else is going on.
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I appreciate you answering questions here since many calls into Comcast and truck roll have been unsuccessful in getting a straight answer as to if MPEG-4 has started roll out in my area. I have NOT received a letter, but I do have a handful of HD channels that are no longer coming in (Comedy Central, CNN, Bravo, ABC Family, etc). The SD versions are still working. Channel 1995 only shows black with three dots in the middle.
I am in Davis, CA and have a Tivo HD with cablecards. I know the Tivo is not compatible with MPEG-4, but I do not know if an MPEG-4 transition is the cause of my black HD channels since no one can seem to tell if the transition has started in our area.
Can you please tell me if MPEG-4 has started roll-out in Davis? If not, any information you can provide as to when is greatly appreciated since it will require that I purchase a new Tivo.
I think it is very important for Comcast to make their CableCard customers aware of the rollout dates since many of us will require new hardware.
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