I recently had the XFinity home security system installed and it worked well for two weeks. Now, I am experiencing the same issues that I see have been persisting for many users from all of the posts on this board.
Mobile App error #43999 from both my phone and my wife's (iPhone 6 with all software updates and apps recently updated, uninstalled Xfinity Home app, restarted phone multiple times, attempted to sign in directly to Xfinity home website from my phone on wifi and cell data, attempted to sign in directly to Xfinity home website from my office PC, tried both Comcast usernames that I have had), nothing is working. This defeats the entire purpose of the system and is making me feel vulnerable since I cannot monitor my home as advertised.
The fact that this has been happening for many users for more than two months makes me very skeptical and nervous. Please add me to the list of customers that need a resolution ASAP.
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