I received the letter to replace my set-top boxes by 10/06/2015. I completed the instructions by going to channel 1995 and my assumption is that the boxes would be shipped to my address. That was about a month ago and no boxes have yet to arrive but I am losing some of my HD channels!!!! Is there a way to track when the boxes should be delivered? Is there even a way to verify that the order for the new boxes are even on someone's list anywhere. Please le me know what to do.
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