About Rocky3rd

AT&T 1TB plan is not available in all areas. Some of us have no choice but being ruled and manipulated by this system ... View more

87 GB since Jan 1, and I have been at work most of the day with just some Netflix streaming at night...Something is not right ... View more

@thebaldchef wrote: Can anyone tell me how for 3 years we've never gone above 180GB of data then this month Comcast says we've used 350GB? We've done nothing differently. We don't download anything, we watch netflix occasionally, FB on our phones and normal usage things like that. How is it possible? And conveniently they have no way of explaining to me where all this extra data is going. THEY HAVE NO PROOF, YET WE HAVE TO PAY THEM???  Over twice as much data as I've EVER used. I cannot understand how they can charge me for services without any kind of proof that my home used them. We have 1 laptop in our home that's rarely ever used, 1 tablet barely used, netflix barely used(once or twice a week), 1 PC that's mainly used for music recording and they say we've used 350GB??? To put this in perspective my boss who lives 2 miles from me has 10 PCs running virtually around the clock and has never touched 300GB with comcast's main non-dish competitor. And neither have I for over 3 years ever used anywhere close to that much data. Yet when I call to find out if something's wrong, all I'm met with is "it must be something you're doing/we're never wrong" type attitude. Been a loyal customer paying around $250/month for over 3 years. I guess another company might appreciate my $9000 more. Sincerely, Confused and upset Same here, in fact in December I used slightly less internet and played more bluray movies and still, somehow, I far exceeded data usage from the month of November by over 100 GB ... View more

@thebaldchef wrote: Can anyone tell me how for 3 years we've never gone above 180GB of data then this month Comcast says we've used 350GB? We've done nothing differently. We don't download anything, we watch netflix occasionally, FB on our phones and normal usage things like that. How is it possible? And conveniently they have no way of explaining to me where all this extra data is going. THEY HAVE NO PROOF, YET WE HAVE TO PAY THEM???  Over twice as much data as I've EVER used. I cannot understand how they can charge me for services without any kind of proof that my home used them. We have 1 laptop in our home that's rarely ever used, 1 tablet barely used, netflix barely used(once or twice a week), 1 PC that's mainly used for music recording and they say we've used 350GB??? To put this in perspective my boss who lives 2 miles from me has 10 PCs running virtually around the clock and has never touched 300GB with comcast's main non-dish competitor. And neither have I for over 3 years ever used anywhere close to that much data. Yet when I call to find out if something's wrong, all I'm met with is "it must be something you're doing/we're never wrong" type attitude. Been a loyal customer paying around $250/month for over 3 years. I guess another company might appreciate my $9000 more. Sincerely, Confused and upset Here is another very strange thing. We went to sleep early last night around 10:30PM. Last time we used internet was around 8:00PM. This morning I find the internet data usage from Jan 1st thru Jan 1st already at 6 GBs... Tell me how we used 6 GBs when all computers were off from 8:00PM on Dec 31 to now??? ... View more

@faxfrustration wrote: I had the EXTREME pleasure of being able to call Comcast and cancel my service TODAY now that my AT&T GigaPower fiber is installed. The service representative asked me why I was cancelling (being a customer since 2006) and I politely told him because I was very unhappy about their unrealistic data caps and how they rolled them out in "test" markets. I told him I felt that Comcast was using monopolistic strategies to keep people from leaving cable TV for their streaming competition (Netflix, Hulu, SlingTV, etc). I told him that up until this past week I did not have a choice but as of this past week I did!  It was so freeing to tell him the deal I got with AT&T was so much better than what Comcast gives me (Gigabit speed and a reasonable 1TB data cap) and a cheaper price. He tried to offer me something else (much slower) and told me about the unlimited data option, however, AT&T was still cheaper and I told him that Comcast has left such a bad taste in my mouth that even if they could beat the offer by AT&T, I wouldn't stay with Comcast....   By the way, I also filed a complaint with the FCC (I told the Comcast Rep. that as well) and the FCC said I would receive a call from Comcast (which never happened). I encourage all of you to file a complaint if for any other reason than to let Comcast know you are serious and to make your voice known in an "official" capacity.   Folks...I know many of you are still trapped by the monopoly known as Comcast but keep the faith...other options are rolling out...     No other options in Miami, Fl. I even called ATT after receiving a promo email about their GigaPower but my area is Comcast land ... View more

@NickS wrote: If there is going to be a charge for data usage, then it is only fair that Comcast verify the accuracy of how they measure it.   After all, wasn't it Comcast's CEO who explained these additional charges as being created to establish fairness?  Perhaps he would do well to expand the fairness theme as it relates to verifying the accuracy of the company's data usage measurement.  Otherwise, the company could arbitrarily charge whatever they wanted.    If Comcast wishes to bill as a utility, wouldn't it be fair to regulate them as one?   Given the potentially enormous scope of this problem, I wonder why there is nothing forthcoming from the FCC and FTC on this... aren't they here to protect the consumer? Comcast > FCC/FTC ... View more

I bet if I stop streaming altogether for one month I will still be getting an alert for going over 300GB ... View more

Can the specific streaming device affect the data usage? For example, would using a Roku for 2 hours of streaming have a different impact on total data usage than using a Smart TV or Smart Bluray player ... View more

YES, that is what I said and what I honestly believed...But when I start getting home and hardly used any internet in days, and yet my data usage meters are off the charts, then I have to wonder for obvious reasons.. It is still just my wife and myself in the household, and we always use internet att he same times and for the same lenghts of time...So that raises an obvious red flag ... View more

@H8Datacaps wrote: @vshoang wrote: Wow! 600GB a month is a lot, but it is going to add up if Comcast counts your data usage 2 times.  That is exactly what I saw them doing after monitoring them for the last 3 weeks. For the old data usage, you should be able to compare the last 3 months if you login to their desktop apps or website.  Though you can't find out much beside looking at those bars comparison.     It's been 600+ every month since I installed the security system.  We only stream one or two movies a month.  My 2 kids do watch YouTube like every kid for an hour or so every day but we use 300 GB in 10 days.  I don't believe that I'm really using all that but despite my hours on the phone Comcast cannot tell me what is using all that data.     I truly wonder how many Comcast customers use less than 300 GB according to their gauges. There is no way that you and your family are using that much actual GBs. I am now on the same boat...My hours of use are the same yet my recorded data usage is increasing for some strange reason. At this rate I will have no choice but to opt for the Unlimited plan and shell out the extra $30-35 a month ... View more

My data usage has skyrocketed in my 3rd month as a new Comcast customer. We use internet at the same rate all the time so why all of a sudden my data usage has increased by over 30%?? ... View more

It's been just over a month for me on Comcast Blast! Internet Plan. Everything has been working wonderfully. I get 88 MGBs download speed on average. Internet never goes down. We watch Netflix and other streaming programs flawlessly, laptop computers and mobile devices all wireless connected without a glitch. The data cap might be a concern in the future, so far we managed to end up the month with about 267GB of usage. On the days that I dont work I notice a net increase in data usage for obvious reasons, but not a concern yet. We both a brand new Home Theater projector and we get to enjoy streaming of a 120" screen, with 5.1 Dolby receiver/speakers that will make you never miss going to the movie theater. I hear many customers complain about Comcast gettimng greedy and abusing their territorial monopoly, and I am willing to help. If tehre is a petition we can sign or anything else I can do to help less fortunate customers on a tight budget and with large families, please let me know ... View more

ATT U-verse only offers 3 MGBs of internet speed ... View more

So Comcast is offering an alternative to the data cap for just an extra $30-35...That's great news for those who need more than 300 GB a month ... View more

This below is my monthly data usage for October...I am posting this to show that the 300 GB cap issued by Comcast is a fair deal. It's just me and my wife but we have our computer/s and Smart device pumping GBs all day long, HD streaming, including 4K UHD... Mods if you have to merge this thread wit hthe main Mega Cap thread go ahead, I just wanted to post this individually to show people that you can enjoy great service while staying within the parameters established by Comcast     Data Usage from October 01, 2015 – October 31, 2015 Home Internet Usage 65GB of 300GB 50GB 100GB 150GB 200GB 250GB 300GB 65GB of 300GB ... View more

@Jim721 wrote: Rocky are you for real or just a Comcast recruited troll ?  To be honest, the initial steps into becoming a Comcast customer were a little rough. For the first week or so we experienced faulty wireless connection and a customer service team who seemed to know nothing but to "refresh the modem". However my in-store experience was nothing but first class. We received great custmer service at our local center and I was given the exact make and model of modem that I wanted, no questions asked. Once we hooked up the new modem, almost "magically" all issues were solved. My wife is still dumbfounded of how fast she can jump from one web site to another, and how flawless HD streaming is, no matter what time of the day or night. You can eat out at McDonalds for just a few bucks or you can shell out the big $$$ and treat yourself and your family at a good restaurant, and make it a great experience...we all have a choice ... View more

@shaydseme wrote: Anyone see the leaked Comcast documents? I did. One of the /b/tards over on 4chan (who happens to be a Comcast employee) uploaded them. Comcast took down the thread, but they've made their way to reddit. If you know how to search, you can find them. In short, there was never a data cap before now, and they are telling us there was a 250GB limit, and that this new 300GB limit is something of a gift, with a bonus 50GB. If you question them in any way over the phone, they'll just transfer you to the Customer Security Assurance (CSA) team. It's all in the leaked documents that they are fighting very hard to keep you from seeing. This needs attention and publicity. It should be shoved in their face how awful they are, and they should be publicly humiliated for it. So the cap was originally suppose dto be 250 GB instead of 300? And yet people keep complaining? I am paying less that $70 for quality internet service and I cant even get close to 200 GB a month unless I purposely skipped going to the office and sit home all day on the internet and stream 4k ... View more

En @gldoorii wrote: btw, keep in mind about 4 hours of Netflix HD a day will make you go over your 300 GB a month. And that's nothing but Netflix.   We normally do about 1-2 hours of netflix a day, plus 1-2 hours of other HD streaming like Amazon Prime, UFC TV, and also use a lot of YouTube. We have two laptop computers and two cell phones also connected, and in use daily...so far the most we have used in a month is 150 GB, maybe 160 GB if I had an extra day off work...So it boggles my mind that you consider 300 GB a big limit. Have you ever thought that maybe all the money that is going in the extra usage might also be used to improve technology? many complain that the modems provided are faulty, that the cable network needs improving...Perhaps your etxra $10 a month for going over 300 GB might have a purpose other than fill up the pockets of the big suits at Comcast. The cost of life in general keeps going up, sorry to break the news to you   ... View more

I have been a Comcast customer only since Sept 23...Sure the initial stages of setting up service were kinda bumpy (had to replace the modem, tech support was not top notch)...But now I am finally getting great high speed internet service, I get steady connection at any time of the day and night, wife loves how flawless Netflix has gotten, and I am even getting $20 off a month for 12 months as a new customer. 300 GB offers me all the usage I need and then some, we can work on two PCs at the same time while HD streaming on our 120" projector screen...No I cant complain ... View more

@swanlee wrote: You are misguided   In my area I have a choice of at least 2 dozen gym's I can be a member of. In my area I have a choice of only ONE ISP that can provided 25MBPS or over to my house. Part of the problem is Comcast is implementing these caps in area's where they have bought compeition and paid off local officials to make sure no one else can provide boradband service.    That is the case for most people facing these caps, they have no real choice to go to another provider.     I can relate, I was with another ISP before I came in need of HD streaming, which requires speed my previous ISP did not offer in my area for the reasons you just listed. Only Comcast offers high speed internet of more than 3 MBPs in my area. At that point I had a choice, stay with the same ISP and be stuck with 3 MBPs or switch to Comcast, and adhere to Comcast's policy and regulation, including possible changes in costs of service. If Comcast has the monopoly of various regions then we ought to adhere to Comcast's policy. It is not like they are being super strict, 300 GB a month is plenty of usage available anyway, and if you need more then shell out the extra $$$, have you family members help with the bill, tell your kids to limit the time spent on the internet, budget your own time using the service...It can be done:) ... View more

@superlisaj wrote: Comparing electric service to data usage is not the same. If you use less electric, you don't pay the same as using more. If I use 50 gigs one month and then 310 the next, I pay the same and have to pay for going over 300 gigs. Even cell phones are unlimited data. Some may throttle (mine hasn't yet) but there are no additional charges at least. They should at least let us use more data if we go under the previous months.  I understand, but remember a service provider can establish whatever policy they so choose, we all have the freedom to either stay with it or cancel. If I have a gym membership for $35 a month and the gym management decides to bump fees to $45 a month they can do that, and I have the choice to either start paying the new charges or go find another gym ... View more

@Jim721 wrote: Does the utility company lie to people when they sign up for service ?   This is not about Comcast lying to the customers, it is about a change in policy. Kinda like when you work for a company and the initial stipulations (schedule, work attire, parking arrangements, hours)may always change based on company's need.   ... View more

Are you the only one in the family with an income? My dad made me pay rent starting age 16...I should have told him "That was not in the contract!" LOL... The point being, those who have the ability to use your internet service should also be able to pay a misley $10 for additional GB....No pay No play ... View more

Is that how it works with your electric bill as well, or does your bill increase as your electic usage increases? Have you ever tried to take a cab and tell the driver that you will pay him a flat rate of$40 no matter how far you need to get? What do you think that cab driver would say? ... View more

If you have a large family, those who want to use service should be responsible and provide the extra $10 for the extra usage. If they are capable of using the internet they should be capable of cheaping in $10 a month ... View more

300 GB data cap? i only use about 160 GB a month at best ... View more