Please add me to the list. I have to say that after spending almost an hour on the phone last night with comcast, which included 3 disconnected calls, 5 transfers, and the rudest customer service person I have ever experienced, I am considering dumping this service before my first 30 days expire. The women I ended up talking to said "it's cause it's updating". Comcast should at least be sending emails to effected customers letting them know about system problems, along with updates as to when service will be restored, and they should have a message posted on their home page. Also, they should inform their customer service team of the issue, so they aren't all completely clueless and unhelpful. To say the least... It's become very apparent to me that this service is not worth the money and is totally unreliable. For as much as it costs, they should at least have a team working 24/7 to fix issues immediatly.
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