Century Link Fiber was great when I had it a few months ago. I used about 600 GB a month. They have good usage reports. My speeds were often over 900 Mbps and upload was the same, often even faster.
We've moved to near Longmont CO and got Comcast Gig - our data usage has gone to 1200 GB and we haven't even hooked up all our devices. We were gone for a week in August and no drop in the meter.
Comcast support hung up on me today when I called with evidence that the meter is wrong.
And, my speeds are around 600 Mbps down and only 40 Mbps up. I do occasionally get above 900 Mbps but it's very rare. I have an internal 10GB network with a Nighthawk Router delivering bandwidth to the home. My Arris SB8200 and Nighthawk X10 R9000 are very capable of delivering Gig to my home .
All to say - I'm not happy with Comcast. As icing on the cake, when you get close to the limit, you'll start to see pop-ups as Comcast interjects data into your web pages. Nothing like big brother watching! I strongly recommend a VPN.
If there were any other options I open to pursuing them. I'm hoping Next Light fiber comes to our area soon!
Apologies for the issue and the experience that you described above. While updating our data usage meter to a new system, a software error occurred resulting in a small number of our customers being billed incorrectly.
We're very sorry for inconveniencing our customers and here's what we're doing to address it: We fixed the technical issue, we're proactively crediting the accounts affected, and we're giving those customers an additional $50 credit to make it right.
Impacted customers have been identified. We are working to identify customers that may have purchased xFi or unlimited data as a direct result of this error.
I do see a credit recently placed on your account for this. Thanks for your patience. It will appear on your next printed statement and you can view the credit online via My Account.
I have also asked a colleague to review your account and contact you directly for any next steps regarding getting the one gig speed. Thanks for your patience.
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