My picture quality has been noticeably shoddy on X1. At times, when the image is still, everything is crisp. I've noticed during football games, when there is a lot of motion on the screen, the picture quickly deteriorates into a pixelated mess. It's not just the motion of the players; even the scoreboard at the bottom of the screen decreases in quality. I am watching on a 1080p resolution TV, with the cable box set to 1080p/60. My box is an XG2v2P. When I use my TV as a monitor on my PC, I am able to watch 1080p content with no issues, so I am convinced my television is not the issue. Furthermore, the box supposedly has a "signal strength" test that it can run, but I have never successfully been able to run it. Clicking it results in "Signal strength: Unknown" immediately, every single time.
Is this just the standard now of picture quality from Comcast, or is there something that can be done to improve the picture quality? Is there anything I can do to help diagnose the issue?
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