Please add One amrican news , we are not asking we are demanding ! I am under no obligation to stay with Comcast and I have no loyalty to your service , If I do not see this added to my channel line up within the next 6 months I will go to a provider who will have access to this great channel !
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Me and 2 other family members upgraded to the x1 platform only 2 months ago , and we have the same issue it freezes up or locks up espesially when ffw through commercials and hitting other buttons too fast . there are many threads as well as video's online explainingt the same issue . If I had to guess it is a software Issue most likely a Known issue ! I have had Dishnetwork and direct tv in the past, I even worked for dishnetwork as an Advanced Tech for years before I left and I have to say I have never had such a glitchy DVR in my home , Nor have I ever seen such gross incompetence from a tv provider ! I was litterally Lied to by several agents getting this set up , they not only set me up with the wrong equiptment and had to give me the x1 but they also lied to me about the price I would pay for services . After my install I found the tech left a messy install in my basment which I had to resolve myself because I wouldn't trust a comcast tech with screwing in a light bulb after the install I recieved ! The tech litterally left the switch/splitter box hanging from the coax cables off the rafters with a rats nest of cables not one tye strap or screw to mount it properly ! The laughable part of it all is they tell me I am under a two year commitment when I called because they screwed my 1st mo bill up and I was never told about any commitment by the tech or cust. service reps nor did I sign any paperwork so If I leave good luck with charging me with anything ! And before some Comcast nuckle head tells me it's low signal then explain how a family memebr 15 miles away has the same issue and the thousands of complaints online with the same issue ? Fix your software comcast and stop passing the buck !
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