Every time I try to disable my hotspot I get this message. "We're sorry. Something unexpected happened. Please try again later." This is no accident and nothing unexpected is happening. Comcast has programmed it to not allow you to disable your hotspot most of the time. They put the option there to fool the FCC into thinking that having the hot spot is the customers choice. But they default you to on and if you are ever able to get it turned off, the just reenable it later. If nothing else, Comcast is using your electricity to power their network. There is a reason why Comcast has won the "Worst Company In America" award several times.
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