I picked up the X1 box from my local Comcast office. I connected the box and called the # given to activate. I've spent the last 2 DAYS trying to get this box activated and working. I've opened a ticket, been transferred numerous times, spoken to 9 people at Comcast and the issues still isn't resolved. I spoke with Nick last night who assured me that a Comcast installer would be at my home between 9-12. Of course you know that didn't happen. I called 1-855-OK-BEGIN and the box still isn't working. Comcast continues to disappoint me by not following through. I'm planning to take the X1 box back to the store and get another one in HOPES that it'll work. If not, then I'm seriously considering changing service providers.
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