I think I get it. I checked on the website and sure enough it mentions that as of July (actually the 31st!) the "B" shortcut button will be disabled. It then says that a new capability will be provided for that button shortly. My guess is that Comcast ran out of real estate on the remote and wanted to add something to increase revenue - maybe a "B" for "Buy the latest pay-per-view" or something like that.
So - since they can't just add a button, they took this function away, to be replaced by something new in the future.
Hey Comcast - if you're listening - you know that right arrow key - the one that provides a "mini guide"? The up arrow now does nothing - use that to implement the full guide with the mini-screen insert. You get your "B" button back - and we get our useful guide+screen feature back.
Sound like a plan?? UP ARROW - that's the ticket!!!
BTW - I also called and complained about it to a Tier 2 support person. She assured me my concerns would be brought up to management. I patiently wait for a response - NOT! :-)
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Yes you can use the right arrow, but it's a limited guide. NOT THE SAME!! My wife could scroll through the full guide, select shows to record all while I could still see that little window. I worked in SW for over 35 years. I can tell you that the best (and stupidest) way to tell if a feature is being used is to disable it and see how much blowback you get. In this case - it's a lot! Comcast/Xfinity keeps trying to look like a big boy company, but they keep proving to be small and shortsighted. I still get ill when I see their logo on top of the former Rockefeller Center. And this company wants to do my home security - the "quadruple play". I can't imagine why anyone would trust their home to these jokers. What feature would they disable in that offering. Love to see a reply to this! :-)
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