I've been experiencing painfully slow internet for several days now. Painful like I can watch pictures fill in... like I'm on dial-up. My speed test today is 7mbps down and 35mbps up. My speed has been no where near the gigabit service that I am paying for for several months now it seems. I recently swapped from owned equipment back to leased in an effort to improve the consistency of the speed. Initially I thought it has worked and I was getting 600-900 mbps. Slowly but surely the speeds have coasted down 500, 200, 100, 50.... now the internet is barely useable. I certainly can't stream anything. I've tried power cycling the modem and running the troubleshooting tool to no avail. I need someone from US based support to help me.
... View more