What you have been doing ComcastJesse is admirable but it doesn't address the root problem. I'd like to be able to turn the WIFI Hotspot on and off when I want. The error message we receive is extremely vague. We've yet to get any kind of service update or timeline for a solution. As a customer I don't want to depend on a message board moderator to turn the WIFI on and off. I want to do it myself. I've done the live chat with Comcast service and they couldn't answer a single question. Frankly I think the ability for customers to turn the WIFI Hotspot on and off has been permanently disabled by Comcast and it's not going to return. Until I can decide for myself when I want the WIFI Hotspot to operate, I'm going to continue to perceive that Comcast has decided to take away the option from the customers. ~CD~ P.S. Don't turn off my WIFI Hotspot.
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