We switched from Verizon FIOS to Comcast/XFinity 9 days ago -- we now have the X1 OS! But, we have not been able to sync our 650 Remote with our HD XFinity box. We do have IR (Infrared) because XFinity box is down below (on a shelf in the sump pump closet just off the main basement room) -- and i don't know if that is the problem now or what. We did not ever have this issue with the 650 before (we had Verizon Fios & we had regular Comcast Cable Motorola box before). I think this blog has been helpful with getting me to put in XFinity in the manufacturer & X1 as the model. Then, I tried the you tube video to try to setup the XR2 XFinity Remote instructions -- but i can't get the TV screen to come up where you punch in the 3-digit code... i think this step is supposed to somehow help with what i thinkn is the IR issue. Anyway, i am at a loss right now. Any suggestions. Thank you!!
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