January 1st we watched TV Family Rm and only returned on the 9th. No surround sound now. And even though we are just using the 'regular' sound, the box has 'rebooted' on its own in the middle of a program. Also, at another time 1 channel (we were watching) just switched to Spanish. All the other channels were in English. A couple of hours later, another channel we were watching just switched to Spanish. The 'language' issue was checked both times, and it was listed in 'English'. These were playoff games we were watching, not an obsure channel. We have called Comcast with every issue listed. I just want to make sure you know it's not us. And if you have an easy way to rehook-up our surround sound so that it will 'take' on the tv/sound. All wiring is perfectly plugged in, the box/tv is not recognizing the surround sound.
... View more