We had the same issue... we have changed the remote and the box. Still can not get the ALL ON to work. It will turn everything off, but not ON. Thought about paying the $39 service call just to get this corrected. The 9-9-1 works setting the code...to turn TV/CABLE on for us. So if someone knows the secret for the ALL ON that will turn the TV and CABLE on&off with one button share it PLEASE.
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