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About xaj
since
11-26-2013
xaj
Frequent Visitor
15
Posts
9
Kudos
0
Solutions
02-02-2019
07:32 PM
1 Kudo
Of course Comcast wants you to believe it was MGMs fault. They weren’t willing to pay what MGM was asking.
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02-01-2019
12:32 AM
2 Kudos
For the record, it’s not February 1st in my timezone so seeing a message saying to visit https://www.xfinity.com/facts/MGMHD instead of the airing of Hackers makes me very frustrated.
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02-01-2019
12:26 AM
1 Kudo
hahaha like I have a choice!!
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01-31-2019
09:31 PM
1 Kudo
Well, it's the last day of January and MGM HD is still listed on the chopping block. So I guess tonight is the last night... sad.
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12-26-2018
10:05 PM
2 Kudos
Earlier this year it was rumored we would soon lose MGM. The date came and passed, but now I finally see it announced on my bill, that I’ll lose access on Feb 1st, 2019. Cord cutting feels more and more viable. Bill goes up and up. New fees, new reasons I have to give more. Less access. No starz on devices, no HBO GO on my TiVo. What’s next? Will I even have the OPTION to pay for MGM?
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12-28-2017
06:20 PM
Just to follow up, I was able to do this on my account just fine in the rocky mountain region.
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07-14-2015
02:24 AM
I learned long ago to NEVER call comcast on the phone. They ALWAYS muck up my bill when I call on the phone. Next suggestion? Anyone done this?
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07-02-2015
10:56 AM
Any ideas here? I don't want to try this until I hear whether it's allowed
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06-24-2015
12:22 PM
hi there, I purchased the TG862G/CT because I knew it would get me out of paying Comcast a modem fee every month. I was on Extreme 150 at the time, which was the highest tier, at the time. Now, Extreme 250 is available and I upgraded at my local store without checking compatibility. Of course, there are no eMTA RETAIL modems which can run E250. Can I buy a SB6183 to get the E250 data package and leave voice provisioned on my existing eMTA modem? Will that cause more headaches than it's worth? Is there a standalone eMTA retail device I could alternately use in conjunction with a SB6183? I currently use my TG862G/CT in bridge mode with pfSense, so I have no issues uncoupling the functionality if it means I can keep avoiding the modem rental fees. Thanks for your help!
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11-28-2013
01:13 AM
The installer brought an XR2, I have the iPhone app as well. I still would rather have an XR5, because I'm usually operating the remote in pitch dark since I'm using a projector. I don't really like the iPhone app, it's not very fast for input and channel surfing... Still not sure who to contact about my bad order, since the FAQ instructions resulted in a dead automated response over, and over, and over again.
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11-26-2013
10:37 PM
Well, I finally got my XR5 remote in the mail from the Comcast accessory store. It arrived broken beyond repair. I contacted the store using their damaged item received procedure, and despite providing all the requested information (Order number, item(s) damaged, pictures, and description of damage to packaging) all I've gotten back is 4 automated emails from my contact form submission, that all read exactly the same thing: "Response --------------------------------------------------------------- Dear Valued Customer, Thank you for your email. Unfortunately, we are only able to assist you with inquiries related to our online store. Please contact our Technical Support department at 1-877-550-0793 for further assistance. We apologize for any inconvenience. If you need any further assistance, please let us know. Thank you!" Something tells me technical support won't be able to help me with my damaged items. Anyone know a better point of contact? I know the comcast locations don't carry the XR5, otherwise I'd take it there and ask to have it exchanged with a new one. I even opted for overpriced 1-day shipping. Now I'll no doubt have to spend another week and hours on the phone trying to get my order straightened out.
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