About Cydeweyz

Courtesy months only return after 12 months of no overages. Good luck with satellite internet though.  @susans36 ... View more

@Rustyben wrote: @2themax wrote: Did firmware 3.0 roll out nationally? I am still on 2.14 so no HDR on Netflix for me. yes rolling out. got it on my 'late' box today. others last friday Is that why the light on my box was blinking last week? I’ll have to check my current version. I didn’t even know there was an update anticipated. What are the new features? ... View more

@jpalandra wrote: The 4K is simply a disguised HD box.  Until they come out with 4K programming, which may be never at this pace, this box is nothing more than a glorified X1. Hence the name “XG1”.  ... View more

@BrianT1968 wrote: Don't get too excited...I've had mine for 5 months and there is ZERO 4K material out there aside from some outdated Olympic coverage A smaller faster cable box with a slick remote is something to get excited about  ... View more

@RobertWy wrote: @BruceW wrote: @s-carsgo wrote: ... The problem with Comcast's data policies are that you have no idea how they measure, what they measure or the accuracy of those measurements ... Does http://www.netforecast.com/wp-content/uploads/2015/06/NFR5120_Fourth_Comcast_Meter_Accuracy_Validation_Report.pdf help? Bruce, I'm not sure 2014-2015 is relevant to 2017-2018,  It wasn't until two months ago that I went over the 1TB cap. Plus the data cap was 300GB in 2014-2015. I imagine speeds were also much slower. Outdated paper for outdated technology.  ... View more

@EG wrote: @BruceW wrote: If true, couldn't customers just connect to XfinityWifi instead of their private home Wifi for high volume stuff like video streaming? FWIW, I also made this exact argument a long time Bruce. I never got a clear answer... http://forums.xfinity.com/t5/Your-Home-Network/does-data-used-on-an-xfinity-hotspot-count-toward-my-monthly/m-p/3024587/highlight/true#M270545 ... View more

@Played wrote: I also have had issues with nearing the 1T limit since they started it. I recently went in to my Comcast settings and disabled Comcast's default wifi setting. My home no longer participates with their free "xfinitywifi" for the area. When I did that my usage dropped to about half. Coincidence ? Try it yourself. Yes it probably was a coincidence. My problems happened and I use a NETGEAR router. And the traffic meter on my router pretty much matches Comcast’s data usage meter. I keep an eye on it now. As long as the household doesn’t not go over a 33GB daily average, I feel safe. Now I limit automatic software updates on all mobile devices. I’ve turned off cloud backups on half the devices and I’ve limited daily Netflix watching (and turned off the play next episode auto feature). I had a scary couple months with the data cap and went over once by alot. Since I’ve been monitoring the traffic meter, I’ve controlled what was once uncontrollable.  ... View more

This happens randomly a couple times each week. Should I get this box exchanged? ... View more

@Cydeweyz wrote: @RobertWy wrote: @Cydeweyz wrote: @RobertWy wrote: You can search for other threads about the missing HDMI link. @vadeltachi wrote: My guess is because it either didn't work and was dropped or that it did work and is now an integrated feature.  If it's the latter, I can't find it in the settings. Interesting it was removed, but it’s still active on my XG1V4. I only activated it because the box would show a blue screen  when I turned  the TV on sometimes.  I’d have to reseat the HDMI cable to show my cable feed (yes I tried many different HDMI cables; premium certified and others).  By having the box turn off when the TV turned off and turn on when the TV turns on fixed my blue screen issue.  I’m running the XG1V4  at 4K60 resolution    Let us know if it disappears with an update. Yep. It’s gone and no longer functioning 😞 And I’m back to the blue screen issue now that the HDMI Link was removed  ... View more

@RobertWy wrote: @Cydeweyz wrote: @RobertWy wrote: You can search for other threads about the missing HDMI link. @vadeltachi wrote: My guess is because it either didn't work and was dropped or that it did work and is now an integrated feature.  If it's the latter, I can't find it in the settings. Interesting it was removed, but it’s still active on my XG1V4. I only activated it because the box would show a blue screen  when I turned  the TV on sometimes.  I’d have to reseat the HDMI cable to show my cable feed (yes I tried many different HDMI cables; premium certified and others).  By having the box turn off when the TV turned off and turn on when the TV turns on fixed my blue screen issue.  I’m running the XG1V4  at 4K60 resolution    Let us know if it disappears with an update. Yep. It’s gone and no longer functioning 😞 ... View more

@RobertWy wrote: You can search for other threads about the missing HDMI link. @vadeltachi wrote: My guess is because it either didn't work and was dropped or that it did work and is now an integrated feature.  If it's the latter, I can't find it in the settings. Interesting it was removed, but it’s still active on my XG1V4. I only activated it because the box would show a blue screen  when I turned  the TV on sometimes.  I’d have to reseat the HDMI cable to show my cable feed (yes I tried many different HDMI cables; premium certified and others).  By having the box turn off when the TV turned off and turn on when the TV turns on fixed my blue screen issue.  I’m running the XG1V4  at 4K60 resolution    ... View more

@tonymartianell5 wrote: I did that before I posted this thread. Not much help. They did shut off the hotspot though. Next time I'm the only one in the house I'm going to unplug the gateway and remove the battery for a few hours. Hopefully I'll ruin a few hours of the thief's work. Or change your wifi password? ... View more

@RobertWy wrote: @Isstredwick In my case, I switched my iPhone to a cellular unlimited plan and changed all my iPhone apps to use cellular.  My data usage dropped by about 50%.   Coincidence? You tell us. Does your increased cell data usage equal your Xfinity data drop usage? ... View more

@a5m wrote: @slydoggie wrote: I have received my XG1v4 4K box and have performed some testing to compare the video quality I get from multiple display resolution settings. Following are my findings:   If I select one of the 4K settings, the XG1v4 outputs 4K to the TV at all times, regardless of the original content resolution. In other words, the cable box is upscaling everything to 4K regardless of the content... Even for regular 1080p station broadcasts. I know this because my projector has an information screen which shows the resolution of the input it is receiving. If I select the 1080p or 1080i display setting, the video I receive is significantly better... Better contrast and better clarity. This is because I have the XG1v4 installed in my Home Theater and it is connected to a high-end 4K projector which does an amazing job of 4K upscaling of 1080p content to my 145" screen. In this case, it certainly does a far better job of 4K upscaling than the XG1v4 box does. If I select one of the 4K settings, Netflix doesn't show the UHD content. Even the Netflix content which should be UHD (like House of Cards, Stranger Things, and etc) shows up as HD 5.1 rather than UHD. I also tried unplugging the power after selecting the 4K display option in order to reset the XG1v4 box. That didn't help. If I select one of the 4K settings, I'm still not seeing any 4K Olympics options in the Olympics On Demand. I don't know if this content has shown up yet so it may not be there for anybody at this point. I also tried unplugging the power after selecting the 4K display option in order to reset the XG1v4 box. That didn't help. As a side item, I was surprised by the fact that all of my DVR recordings showed up on the new unit. Before I replaced my previous DVR, I did the "SYNC" option in the settings. When I installed the new 4K box, all of my recordings are accessible. I assume that everything was synced in the cloud and that is what made this possible. Based on these findings, until there is native 4K content, it appears that I am better off leaving the display setting at 1080p60 so that my projector can do the upscaling of the 1080p content. I was really hoping that it would output the original resolution for everything... 1080p for 1080p content and 4K for 4K content. This is a huge disappointment as I was looking forward to using this box for broadcast 4K. I can confirm these findings on my B6 OLED. I set up the box a couple days ago on Monday and naturally set it to the highest resolution setting. Directly connected to the TV. Couldn't really tell a difference in image quality since I personally don't watch a lot of cable TV. However, true to my nature, I did some 720p vs 1080i testing this morning by comparing AMC (Ch 171) and NBCSN (174) and trying various settings on the XG1v4.   Set to 2160p60 - Image noticeably flat and dull; lacking color, contrast, brightness and sharpness.   Set to 720p - Image noticeably better; improved color and contrast, slightly improved brightness, and sharpness seemed more or less the same.   Set to 1080i - Same as above, except color and contrast seems slightly worse.   Set to 1080p60 - Everything clearly improved; color, contrast, brightness and sharpness. Very obvious 'day and night' difference.   So it appears that the XG1v4 is optimized for 1080p. The upscaler doesn't do nearly as good a job as the TV's.   I made a separate thread about this, but the solution to this would have been a native resolution setting. Because reading through this thread I just learned that the Olympics are in 4K. I just tried watching it with the box set to 1080p60 and I got a notification saying I need to set it to 4K. I guess it's not a big deal, but still. Did you enable Deep/UHD Color when testing 2160? ... View more

What resolution is your box set to? ... View more

Same experience  in California, except they didn’t make me pay the shipping fee.  ... View more

@cldlhd wrote: I'm still not getting 4k on the youtube app, not sure why it wouldn't detect the TV as its an LG 4k Oled and thexg1v4 is plugged directly into the TV with a good audioquest hdmi cable What are the video settings on the XG1V4? ... View more

@Ghost_Evo wrote: Well, that excitement as short lived. Hooked up the box that they gave me when I got home, and after 20 minutes of looping and not completely booting up (and trying to power cycle it a few times), this box is apparently not good (should have kept the squealing one). Decided to try and call customer service for a replacement box and hopefully a V4... and was told to go to the local store and pick up a V4 box to work with my 4K TV’s. I told them they were out according to the guy at the store, and they said they couldn’t help and I should just go back and get a regular replacement box again... so disappointed today. 😞 I guess I’ll go back and get another box to replace this one for the third time. Right now I wish I would have gotten a V4 box first instead of buying the TV’s, upgrading my internet, and upgrading my Netflix first. Comcast guy made it seem like the local store had a boatload of them. My fault for spending that much money and not making sure they had the V4 box first. Glad other people on the forum are getting help with their boxes. If anyone here can help me order a V4 box please let me know. Don’t want to message the mods without permission because it’s a violation of the forums I guess. Thanks again in advance. Off to the local store again... Dude you are getting run around and over! I’d say they had a note in the system under your name to mess with you, but I’m sure it’s just a general message for all customers and I got lucky with my V4 order 🙂 I’ve had my own horror show happening trying to get my account straightened out these past few days. I hope we both have easier weeks next week, but won’t know for sure until the next bill shows up ... View more

New box on top of the old box. New remote next to old one. Does what you have look like this? ... View more

And the TV Netflix app will do HDR. I just received and installed my XG1V4 today. Ordered over the phone last Friday. I got the same no stock stories at a couple stores as well. The 1st store said no stock in any store in North America. Maybe some in Mexico or India. I figured they were just brushing me off, but who knows. Shipping was painless though. ... View more

@cldlhd wrote: @RickGr4 wrote: pgoldberg and cydeweyz, Please provide the exact model numbers of the equipment you own (in particular your TV sets) and how everything is connected. Lets see if either of you owns AV gear that qualifies you to even be able to participate in this conversation...     Maybe you're right, maybe you're not. I lean towards if it's digital AND signal is getting thru without interference it's just the placebo effect you're seeing. Although I can be tempted into getting better cables just in case. Who knowa maybe my gear isn't good eough to comment- I own an LG oled65b7a, a Yamaha Aventage receiver, a Ps4 Pro and have a Xg1v4-a. I ran audioquest cables but used the heaper Pearl. Until he shows us video proof that Monster cables will produce a better picture than Monoprice Premium certified cables on an XG1v4 (or any HDR/Dolby Vision hardware of his choice if he chooses to go off-topic again), he's not right. ... View more

Why? This is an XG1v4 forum and I’m not trying to prove Monster cables are worth the cost. If you want to prove they are, show your facts on video with your equipment. If not, let’s get back on topic. ... View more

By all means, show us how much better the XG1v4 is with a Monster cable vs a Monoprice Premium Certified cable. Please show us. Two 30 second clips should be awesome eye candy. ... View more

I’ll agree and disagree with you both. If you need shielding, buy a better insulated cable. If you want to reduce chances of failure, buy a better quality cable. If you want a chance to future proof your purchase, buy a tested and approved Premium Certified cable. If you want to waste your money, buy a Monster cable. By the way, Monoprice Premium Certified HDMI cables are on sale. Go buy a dozen for less than the price of one Monster cable. “If” it ever fails, you’ll have 11 more!!! ... View more

Maybe @ComcastJoeTru can help us get this box. I know from past experience to never just show up at a Comcast office based on what support says on the phone. ... View more

Thank you. Sounds like I’m ready to upgrade. Do I call to order a self install kit or can I pick it up at a Comcast office? ... View more

Is the “no” answer to both questions? ... View more

Can the Pg buttons on the new remote be used for skip forward and back? If not, can the old X1 remote be used with this 4k box? ... View more

Can the Pg buttons be used for skip forward and back? If so, is there a code to adjust those times? As far as the whole package, is it currently worth the effort to upgrade, or just not enough 4k content to justify at this time? ... View more