I switched from the old DVR box to the new X1 platform. There really doesn't seem to be a place to provide feedback to development. Or if there is, it's hard to find.
Things that I am disappointed with Xfinity
Loss of two tuners in the cable box. I use to be able to switch between two shows running, rewind/record either show and now... no more. We used this to get out of sync so that we could watch shows with the ability to scroll past all the commercials.
I tune in a channel for a show that I want to watch and leave the room. Half way through, I'm still busy so I decide to record the show and watch it later. Prior to the new box, when record was hit, it would record from the beginning. Now it only records from the point you hit record.
Watching stored shows: I'm watching a show that is recorded on the DVR. Once the show is complete and returned to normal TV. If there's a show that I would like to see from the beginning, you cannot. Prior to the new box, you could.
Missing Filters - try to pull up action HBO movies (without the voice command). The filter options are a joke.
When you select the FREE option in the filters, then the results should be the ones that are truly FREE.
Program display list for a channel. Prior to the new box, if you wanted to see shows in the future you could display them in a list format going down the page (8 - 10 shows). Now if you want to see shows in the future. You have to scroll right or hit the fast forward button but it now only displays 2 or 3 shows (depending upon duration).
Previous channel - use to be one button, now it's hit last, scroll, enter. I like the ability of the new function but prefer the old quick method.
Too many clicks to accomplish a task. For example, I have a show DVR'd, why does it ask me if I want to watch the FREE show on DVR, or On Demand or BUY... why is it asking? R&D should always remember "keystrokes are a sin". I'll always take functional over pretty every time.
Lost the ability to save a show from deleting unless I chose to delete it.
Voice command - if you search for a show in the future (because you want to record it). It becomes very confusing because you're now prompted if you want to BUY it with no option to record it when it plays in a week or two for free!
Things I do like
6 channel recording
Pull up shows accidentally deleted
Repeating recording options are better but lost the ability to store a show until I delete.
... View more