I'm having a similar problem but related to 3 different account numbers:
account A: original account number but after moving away account # still showing up with current accounts
account B: current account number after moving from location of account A is accessible as it should be
account C: new additional account number for service at an additional address; everything I try to do to access it online takes me back to account B
Can you help me get rid of account A, continue account B, and add and/or link to account C?
I tried getting help via chat to no avail.
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