I have recently become aware of this problem as well. It started 2 days ago in my area (So IL). I called Comcast and I actually got through. The person I spoke with informed me that Yes, those channels that I mentioned (SyFy, Disney, Animal Planet, etc....the ONLY channels that I got my original package for) have been MOVED to a higher package rate, and that if I wanted those channels to continue, that I had to UPGRADE my TV package. I told him that I had NO intention of upgrading just to get the channels BACK that I originally had. Ive had Comcast for over a year and a half now and my promotional package was already consumed. I know this because my rate already went up once in liu of that. Therefore, I find it extremely unfair and borderline criminal for a corperation to decide on thier own to remove items that you had already paid for, move them to a package higher, and force you to upgrade to get them back. When I asked to speak to the supervisor, he asked why and then after arguing some more, put me on hold. He then came back and informed me that the supervisor was not available at this time. I totally plan to contact customer service on this, not that it will help matters any. So there is the answer to your question. Maybe we should ALL complain and not let major corporations like this have thier way with us without consequence. Whos with me?
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