Hello everyone. New here so be gentle. I have scanned this entire subject from the beginning and did not see reference to the issue I am experiencing so I am making this post. I had an X1 HD DRV (Green Power Light) installed this past Tuesday. I am using an XR2 remote paired to my TV. Very happy so far with one exception. The Tech that performed my install even new about this issue and had no solve. Following the act of powering the STB off, using the All Power button on the remote or the power button on the the STB, the remote no longer functions at all except for TV functions. The remote is sending a signal because the All Power button is lighting up. Just no response from the STB. To return the functionality back to normal, I have to power cycle the STB. The easy answer is obviously to leave the STB on, however, I would prefer that the STB worked properly. I tried the X1 Phone app as well and it to can not operate the STB after it is shut off and turned back on. Otherwise it works flawlessly. Is there a solve in the works for this?
... View more