Same problem. It doesn’t recognize my AV home theater even while it’s on. When I try to get it to recognize the Sony device. It doesn’t even list AV box or home theater as one of the options for activation. I end up having to restart the entire system from the surge suppressor and restart everything. Fix this problem. Comcast isn’t worth $320/month if I have to get up and reset my system every time I want to watch TV!
... View more