Hey ComcastTeds, You're doing a great job in answering questions. I'm hoping you might have an answer for me as well. I live in California in the city of San Leandro. I just bought a WD 1TB Extender HDD to connect to my Motorola DTC3412 DVR. After connecting the two, I received an "Alert 08" message advising me to contact Comcast because external drives are not supported on my account. I tried to find a solution and from what I gather, California residents don't have Extender support yet. If this is true, do you know when I should expect it? The problem is I'm unsure if I should keep the WD Extender or return it. I have 28 days to return it. Thanks.
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