About carolriggan

Comcast sent me an email stating that I was receiving a credit for one month DVR use for one of our DVRs to make up for wiping out 9 months of recordings. That’s their idea of fair compensation. ... View more

No one seems to know what is happening to recorded content. Add to that, my bill went from $127.20 a month to $180.34. Unbelievable! ... View more

We didn’t get any satisfaction with a phone call, so we went to the Comcast center on River Rd and Craycroft where we were told to bring in our “box” for exchange. Supposedly, everything should still be in the cloud. I doubt it, but we’ll try it on Monday. ... View more

And why can’t Comcast reimburse all of us who have lost content? ... View more

Our total saved was only at about 50%. Everything that was more than two months old was completely wiped out in the last two days. This saved material was all that kept us from dropping Comcast and switching to ROKU. Smart move, Comcast. Way to keep customers. Also, your internet is spotty at best. It seems to cut out when I’m working on an important project. Every time! ... View more