Following is the dangerous spam that was delivered to our inbox today. Ray Charles could see that it is spam. Why can't Comcast? That's a serious question. I'm pretty sure I could teach a middle school student to recognize spam like that. See the From field. It's a typical user name. It doesn't even claim to be from Comcast. See the To field. Unbelievably it says it is _TO_ Comcast management! See the distribution field is BCC. Does Comcast send service related emails to a BCC field? Before the syncophants say it's obvious that it's spam, ask yourself this question: Would it fool your elderly grandmother? Answer: Most of them. That's exactly why the spammers do that. It's statistics. They're even using Comcast's postal return address! A seeing eye dog wouldn't have let this through. Why isn't Comcast fixing this obvious problem? --------------- Subject The Closing Email X-FlNlTY® <spammer's name @ gmail.com> 8:14 AM To management @ comcast.net Blind copy [our Comcast email address] [image: xfinity] We are rolling over today!!! Dear User, We're reviewing all compromised Xfinity accounts for your safety and the security of all users. As a precaution, you’ll need to Verify your information. Go to Verify Center <https:// tinyl . io/3Xp7> Thank you for being a valued Comcast User XFINITY ® Team THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. All trademarks are the property of their respective owners. Comcast Cable, One Comcast Center 1701 JFK Boulevard, Philadelphia, PA 19103 Attn: Email Communications
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You are _far_ from the only one. Not only has the amount of spam that gets through to our inbox increased exponentially, but the nature of the spam has evolved also. Instead of the olden days when they were selling shady products, nowadays they want you to click on their link ("Click _here_") so their malware can install on your computer. The important question is HOW and WHY the spam filters are so incompetent these days. I remember a time when the amount of spam that got to our inbox was virtually zero and the spam that went to the spam folder was very small. Comcast was on top of it. Why does Comcast senior management allow this?
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> To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on internetsecurity.xfinity.com/help/report-abuse/ and scroll down to the "Report Phishing Emails" section. If you call the security team telephone number they tell you to forward it to email@example.com and they will get back to you. That doesn't happen. So what are we getting from Comcast for all that money with regard to security measures to protect us and our families?
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Since my post we have received seven (7) more _directed_ phishing attacks to our Comcast account. Here is the body of the emails from some of them: "Attn; Your names are linked to unclaimed benefits. for claims e-mail: [hacker's name]@gmail.com" "Can you help me set up any profitable Business in your country? though we shall discuss the investment plan and your benefit on our second conversation." "I've invited you to fill out the following form: To fill it out, visit: https://docs.google.com/forms ..." Do you want to work online from home or your office and over earn $2000 weekly? All you have to do is having a valid bank account with online access," Is there ANYONE in this forum who does NOT believe that those are phishing attacks? Right. Your junior high school child could spot them. ---------- So answer this question: why does Comcast let them through? ---------- In the body of the emails there are _obvious_ signs of malicious intent: "unclaimed benefits," "profitable business in your country," "work online from home ... earn $2000 weekly." Our family is in jeopardy because Comcast has not blocked these dangerous emails that Ray Charles could see are malicious. I request that any Comcast employee who views this forum fix this serious problem. Or contact those inside Comcast who can.
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Comcast does an decent job of blocking "spam by the millions". They can literally "see" the same/similar spam going out to a million of their customers. But then so could Helen Keller. What Comcast ABSOLUTELY FAILS at is spam that is 1) _targeted to a specific_ Comcast customer where the emails are 2) different. A _knowledgeable and technical_ human can look at that pattern of emails and easily conclude that the customer is being targeted. Meanwhile Customer Service continues to mislead customers who call in with complaints: "Forward it to firstname.lastname@example.org and they will contact you." That's a proven lie. And meanwhile Comcast continues to take each of out _thousands of dollars per year_ ! Our family needs relief from the targeted malicious emails. What do we have to do to get help? I do not want to contact a lawyer. But Comcast's neglect is unfortunately driving us towards that.
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Another forum post from today says: "I have been reporting racist spam since January 2020 but Comcast won't block it." Same poster from last month: "No response from Comcast. It is now a FULL YEAR that I have been BEGGING a corporation that I am PAYING FOR to provide me with the service I am PAYING FOR!" That is in spite of the fact that a helpful forum expert wrote nearly a month ago: "The only thing I can do is escalate this to the forum admins for follow-up. You should see a response here in this thread." And nothing from Comcast. Posted yesterday from another forum member: "Within the last month or so, I've been getting a large number of spam emails on my Xfinity account most with the heading of Google forms. Can anyone tell me why I've just developed this problem? I never had this issue before. Did something change with Xfinity?" And nothing from Comcast of course. I have a similar problem to the above. The criminal spammers/hackers want you to click on their link to take you to a site that will put malware on your computer.
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Our family has been inundated recently with _targeted_ phishing attacks. These are _not_ the ones that are sent out by the millions and that Comcast does a pretty good job of blocking. These are to our Comcast email address and typically have my wife's name in the "to" field. They appear to be individually focused, not the usual "by the millions" spam. These go to our inbox, not the spam folder. And, yes, I send them to the spam folder, for all the good that does. (Which is virtually none.)
I have called the Comcast spam line. <Edited>. They will only say to forward the email to email@example.com and that they will contact you. I have done that and they have not contacted us of course. Worthless.
I work in a technical field and can cope with this stuff. My wife is not technical and is an easy victim for the * who craft these (mostly) believable (to non-technical people) emails.
We need some relief! 1) Comcast continues to let these dangerous emails through to our inbox. 2) Calling Comcast's spam group is useless. Of course.
Here are recent examples, edited:
1) <Edited> 12/29/2020 4:58 AM To [our email address]@comcast.net Subject: Re: For your information.
I've invited you to fill out the following form: Party Invite To fill it out, visit: <Edited> ..... Dear congratulations to you and your entire family as we bring to your notice, the results of the Second Category draw of E-Mail Lottery Promo organized and sponsor by the British Columbia Lottery Canada (BCLC). We are happy to inform you that your email address attached to Ticket #.: A9564756045011 drew the Winning # .....
2) Warby Parker <Edited> 12/29/2020 7:00 AM To [our email address]@comcast.net Subject: An easier way to buy gIasses and _contacts
To remove yourself from future mailings, please unsubscribe here
3) <Edited> 12/29/2020 7:31 AM To [our email address]@comcast.net Subject: Compliments Of The Season!
I've invited you to fill out the following form: Untitled form
To fill it out, visit: <Edited>.... ..... Please receive my greetings and wishes for good health, personal and professional accomplishments.
I am writing to ask for your kind assistance to enable me to execute a very lucrative and high profiting supply business with you. It is with great pleasure to share this business opportunity with you. Please No Obligation. .....
4) Harry's Update <Edited> 1/2/2021 8:53 AM To [our email address]@comcast.net Subject: Good razors cost too much... so we fixed it.
This email was sent to you on behalf of Harry's by a third-party marketing company. If you do not wish to receive Harry's email advertisements, please unsubscribe here
5) P͎ayPaI.com<Edited> 1/2/2021 4:37 PM To [our email address]@comcast.net Subject: Importaηt -- Unusual actìvìty on your PayPal account
Wе nοtісеd ѕοmе unuѕuаl асtіνіtу οn уοuг ассοunt аnd аге сοnсегnеd аЬοut ροtеntіаl unаuthlοгіzеd ассеѕѕ. Wе nееd уοuг hеlρ геѕοlνіng thіѕ іѕѕuе, аnd fοг уοuг ѕаfеtу, wе hаνе tеmροгагіlу lіmіtеd whаt уοu саn dο wіth уοuг ассοunt untіl уοu tаκе асtіοn.
Whаt dо I nееd tо dо? Lоg іn tо уоuг PayPaI ассоunt аnd соmρlеtе thе ѕtеρѕ геquігеd tо ге-ѕесuге уоuг ассоunt. .....
6) <Edited> 1/2/2021 9:48 PM To [our email address]@comcast.net Subject: Start the New Year Without Knee Pain
If you do not wish to receive future messages click here to unsubscribe .....
7) From: <Edited> Date: December 28, 2020 at 12:25:53 AM PST To: [our email address]@comcast.net Subject: Investment Dear Sir/Madam, My name is David Stringham an Investment Attorney with a reputable legal investment management firm. My Firm mostly represents the interests of wealthy investors.
Due to the sensitivity of the position they once held in their country and the unstable investment environment of their country, some of our Clients evacuate majority of their funds into more stable economies and developed nations where they can get good yield for their money.
😎 From: "New.Bra1ueprint" <Edited> Date: December 27, 2020 at 7:32:23 AM PST To: [our email address]@comcast.net Subject: Scratching THIS Body Part Is a Sign of Alzheimer's
If you'd prefer not to receive future emails, unsubscribe here
9) From: BARK BEGONE <Edited> Date: December 26, 2020 at 5:30:40 AM PST To: [our email address]@comcast.net Subject: The Fastest Way To Stop A Barking Dog (It Is Genius)
If you wish to see in Browser click here.
Click unsubscribe to discontinue receiving marketing emails from Bark Begone Unsubscribe.
10) From: XF Service <Edited> Date: December 25, 2020 at 1:38:25 PM PST To: undisclosed-recipients:; Subject: Closing Old Version
We are rolling over today Update Now!!! Our record shows that your Mailbox is Out-dated which has caused some incoming mails to be placed on pending. Kindly Update your Mailbox in order to be able to receive new mails. Update your Mailbox Thank you
All trademarks are the property of their respective owners. Update Now****
11) From: Chase Card Services <Edited> Date: December 21, 2020 at 10:32:09 PM PST To: [our email address]@comcast.net Subject: Suggested for [our first name] We're giving you access to a secure tool that automatically tracks where you saved your card.
Get started with our new security tool. See how it works
[This is NOT from Chase. I called them to verify.]
12) From: HOME! <Edited> Date: December 15, 2020 at 8:27:47 AM PST To: [our email address]@comcast.net Subject: We have new update!
The Classic version of Comcast Email will be replaced by our new version 12.9. So it's time to verify, before you lose your email access.
Log-in Restore Comcast Team
13) From: MICHAEL HOCK <Edited> Date: December 14, 2020 at 8:59:58 AM PST To: [our email address]@comcast.net Subject: FAVOR TO ASK? Reply-To: <Edited>
Do you have an Account with Amazon?
All of the above are in our spam folder. I authorize Comcast to access these dangerous emails for verification and details.
We need these narrowly directed phishing attacks to stop now, Comcast.
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