Not surprised about Comcast NOT getting in here and answering about THEIR equipment! I was brought an HDTV set top box Xfinity is on the label but it seems to be the Cicso one - anyway I've checked ALL of the net and stated my query in different ways and I am pretty darn good at research - there is NOTHING on the sound from these cable boxes - yes the HDMI picture is great but the sound sucks and NO answers from Comcast. It took me FIFTEEN DAYS to get the HDMI box after I just about had a nervous breakdown from all the dropped pictures on various stations and it was all intermittent - problem was it happened most significantly when football was on and the picture wasn't even synced when it was displaying... You talk about a company that needs help, Comcast is it... either that or they just need to quit OR allow ALL other companies to come in and give them some MUCH needed competition then they'd see that their "overseas" Phillipines "customer service" not only doesn't work but has convinced me to switch to satellite when my "specials" are over. PERIOD!
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