Latoque, you've just switched on the light bulb over my head. That makes total sense. A la Monty Python's parrot, it's not dead yet, it's just resting (for 90 days).
I've been accessing the removed user ID's email on my Mac laptop through Mail v10.3 rather than through the Xfinity site. So, if I understand you correctly, once the 90 days are over, that access will be gone, this old 7th user ID will be up for grabs, and I can create a new 7th user ID with a new email address.
Thanks for replying so quickly. I appreciate the input! - pye
I conducted an experiment a while back using Mac Mail by creating a secondary account just for this purpose and that is what happened. However, I think you should still be able to create the new 7th account in Comcast because you "deleted" the old one. I'm not 100% sure on that. Try it and see if it works. But in the meantime, if you leave that account enabled in Mac Mail, you should still be able to use it until the end of the 90days.
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I got a brand new modem last week, and now I haven't been able to access my email since very early this morning. I did all the standard stiff (restarting, ran virus scan, etc.) and it is not a problem on my end. When I checked my status, it said that there were no problems on Comcast's end; considering the number of messages here, that is obviously not true. I am 40th in line to chat with a customer representative, and I've noticed that there is a conspicuous lack of Comcast employees on this thread; normally, they are very quick to reply. All I can suggest is that we all begin keeping a log of these issues & how many hours of internet, phone, tv and email services are lost.
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