For years I have recorded sporting events. When the CONFIRM screen appeard it would say the recording will automatically extend if the game runs longer than the allotted time, which baseball games often do. Now that message does not appear. I have talked to three Comcast agents. The first said it was a problem at their end. She prepared a ticket to send up the line and said it would be fixed in an hour. It wasn't. The second tried some things, then referred the issue to a senior specialist. The specialist tried to tell me it was a network policy that the recording could not automatically be extended. I tried to send this info to Comcast via its website, but found no way to write to them directly.
Needless to say, I am quite upset with Comcast's lack of response.
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