I've been having the same problem since July. Thats 4 months and at least 4-5 comcast tech visits. They have replaced my modem, checked the lines to my computer, dug up my backyard and replaced the line back there. They are coming out again on Sunday. I'm starting to think that it has something to do with the neighborhood node or maybe something got chewed on by a animal, who knows. All I know is, it begins happening at primetime. 2pm on weekends, 5pm on weekdays. Today was one of the worse days and by worse days I mean, I started losing connection about 2pm every 5 to 8 minutes and didn't stop till about 11:30pm. Everytime I try to stream something to watch with my boyfriend, connection drops, have to restart video all over again. We just finally gave up after we realized we were only going to be able to watch about 5 minutes before the connection pooped and broke the stream making us have to start all over again cause it doesn't get the chance to buffer and even if it did, theres friggan commercials all over Xfinity. YAY. Worse yet, we play MMO's online when he goes home, I can't play with him because 2 minutes of playing and I disconnect even faster. I can even just be sitting with my hands in my lap, not downloading, not streaming, not touching ANYTHING and it will drop every 5 minutes, sometimes back to back to back. I want to rip my hair out. I've had comcast for a long time, as my dad had it and he passed away and I took over all the bills. We've been loyal customers since before 2002, the net was PERFECT up until July 2012 and then all this poo started up. It's like they replaced all the awesome tech with mice on a wheel. I'd expect more for a 200.00+ bundle I'm paying every month.. oh and the phone goes out too of course, matter o fact, people generally call my cell cause the phone is so unreliable. Only thing that seems to always work is the cable for TV. PS: Still feel like ripping my hair out.
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