I have discovered that the reset & change password fields will auto-crop pasted passwords. It cuts your password to about 16 chars. If you are using a long password, and a password manager it will allow you to paste a password that is longer ONLY in the change password box. The login form still accepts values greater than their accepted password length. If you are using a password manager try a sub-string from your password of around 16 chars. That is what worked for me after weeks of this issue.
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I found out that after I unchecked the IPV6 setting, closed out, tested Outlook and all receiving mail was received that I could go back in and recheck IPV6 setting and it still worked. @martin1223 wrote: 06-11-201203:38 PM Kudos for finding IPv6 to be the root of all evil (with respect to e-mail problems). I discovered the same thing and posted my epiphany to a different topic: http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Comcast-net-e-mail-issues-with-usernam... - Dave ___ 06-11-201203:30 PM - last edited on 06-11-201203:41 PM I'm not sure if this is the "resolved" problem Comcast is speaking of, but my wife just brought me her netbook complaining that she hasn't been able to check Comcast e-mail since June 2, 2012. I just went into tech support mode and tried just about everything, including changing her password to something more complex (it didn't help). Finally, I used old-fashioned 'ping' to check whether mail.comcast.net was reachable. It was, but the fun part is, it returned an IPv6 address. Realizing that Comcast doesn't natively support IPv6, but many many places do, I thought that perhaps they were trying to roll out new IPv6 service and so disabled IPv6 on my wife's netbook. Sure enough, 100+ e-mails immediately started downloading. So, it's a shot in the dark, but if your PC is somehow picking up an IPv6 address -- ironically, the preferred protocol in Windows 7 -- you may be reaching out to a Comcast service that isn't quite ready for prime time. If so, try disabling (unchecking) IPv6 within Control Panel -> Network andSharingCenter-> Change adapter settings -> right-click Local Area Connection or Wireless Network Connection and select Properties, then uncheck Internet Protocol Version 6 (TCP/IPv6). - Dave ___ Dave, I am confused in what you are saying: “So, it's a shot in the dark, but if your PC is somehow picking up an IPv6 address -- ironically, the preferred protocol in Windows 7 -- you may be reaching out to a Comcast service that isn't quite ready for prime time.” Are you saying that my Outlook is attempting to draw e-mail from my Comcast e-mail website that is not ready for the IPv6 protocol? Martin
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