So we just had cable and internet installed, and the main cable box is working great. We later learned we needed the DTAs to get basic channels in other rooms, so we have two hooked up. Both are hooked up correctly (I would think, although there is a large possibility I messed something up) and both have the blinking green light on the DTA. Both screens say "One moment please. Your service has been temporarily interrupted. It should be restored momentarily." Meaning...it's time to activate the DTAs. Both channels and the switch on the back of the DTA are set to channel 3. I tried activating online multiple times...nothing just the steady blinking light and the interrupted service message. I tried activating using the automated voice activation...that also did not work. That put me through to a comcast representative who simply sent the signal again and said to call back if it didn't work after an hour... which it didn't. I held down the INFO button and checked the DTA Activation status and it says "activated". So I'm at a bit of a loss, but also not very knowledgable on the subject. Anyone have any ideas?
... View more