I thought it was my 10 year old cordless Panasonic, (which was an advanced model at the time). So 1.5 weeks ago, I bought a brand new Panasonic cordless, 2-phone model. This one cost $150 and is their best non-commercial, 2-handset, base unit with all the features. I'm still unable to communicate to half of the incomming or outgoing calls. They're all broken up and then suddenly I get a clear connection (just like it was before I bought the new phone). However, that lasts about 5 seconds and then I can't understand them because they're voice crackles as if some wire is loose in the their phone. Then it would suddenly disconnect! Keep in mind that I personally made certain I remained absolutely still and my handset was less than 5 feet from the base. This happens on both of my hand sets and even when I try to use the base. I called Comcast about it and was with a tech for 35 minutes as he tried a series of resets (or at least, said he was trying). Through out the entire time, I had no trouble hearing him. I'm at aloss as to what to do but I don't own a cell. If I do buy a cell, I certainly won't keep a landline. I don't want a cell and I don't like telephones in general. It's bad enough dealing with one phone & line, and I'm not about to own two. The issue has been getting worse, not better. It's unpredictable and the same caller I had problems with one day may not have any problems the next. Is Conmcast spreading themselves too thin? Are they stepping on their customers who pay for the Xfinity Plus packages, (500mbs downloads, that I have yet to ever see), as they try to filter back those who are not supposed to get that speed? Rich I don't know, but there was really no reason why my previous phone would have started acting up because it was not dropped or abused in any way. Still, I replaced it because I thought the issue was on my end and now, $150 later, and I have the same exact problem I had before I replaced the phone.
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I'm trying to set the number of rings before the voicemail picks up and for an hour all I keep getting is: "Sorry, Unable to process your request. Please try again." I tried everything including resetting my PIN. I only have one phone, (a corless home phone). No cell, and no other communication devices. I switched the base unit's phone line to the other telephone jack, tried again, and then put it back where it was. I just keep getting the same "Sorry..." message. Rich
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