I guess I'm late to the game. I had NO idea that Comcast had data limits. I've been a Comcast customer my entire adult life. Recently we have had our house on the market and so we took down our TV's and have been streaming Xfinity on our laptops. We also sometimes watch Netflix and Amazon. My kids watch movies through their Xbox - which we set up through Comcast (never a word about data caps during that call). Trying to find some information on the new Modem that Comcast sent me - (which doesn't work nearly as well as the old one) - I stumbled across my data usage for the month: 548 GB and the note that enforcement of the 300 GB limit had been suspended. First I've ever heard about a limit! Contacted Comcast through the Chat feature and got the run around but was eventually told that there is a 300 GB limit but not to worry that is a HUGE size and I would never exceed it. You are so very wrong. I find this annoying on so many levels. Comcast has put a lot of work in to making their online streaming pleasant and I really like it - now I find out that I can't use it? Netflix and Amazon Prime will be hugely impacted if this policy stands which seems like an unfair trade practice. Shouldn't the FCC or maybe the FTC be looking into this? Doesn't Comcast have to tell us before they start charging for data usage? I'm really disappointed. If they persist in this business model I will definitely take my cable and internet business elsewhere, and if I have to move my personal account my business' phone and internet account won't be far behind. Shame on you Comcast. You have enough strikes against you with your infamous lack of customer service, why in the world would you pick this battle at a time when your own content is being streamed on line? I don't even mind (too much) watching the incessant commercials when I'm viewing your On Demand programming, but this is just entirely unacceptable.
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