Had X1 for a few weeks now. Came back from a business trip to find all three boxes not working, two with this RDk-03003 error aftr first red dot loading. DVR just says error. After two chat sessions and a phone call I am still not up. Waiting 24-48 hours for level 2 to call me back. It is obvious front line support does not know how to troubleshoot these new boxes. All they can tell you is to uplug them or "I am sending a signal" which does nothing. I am sorry I stuck with Comcast/Xfinity . This X1 gear is buggy to say the least. I am going to give UVerse a try.
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