Here is MY story! AS OF 4/5/12 I have NOT been able to log in from my mail program on my Mac due to it not accepting the password. I spoke w/3 different techs yesterday for a total of 4 hours. First one told me to contact Apple, was their issue. Did and is NOT! Second tech finally just hung up on me after 1 hour and 20mins...I was nice and as patient as she and wasn't a conversation issue--just think she got frustrated and couldn't find or fix issue. THird call was due to my landline phone going dead from being on it so long! Obviously the techs should be told there is a wide, common problem w/the password issue. And to tell us you haven't figured it out yet and not make us reset and go over and over rechecking to make sure all the mail is set up properly...real drag...Ready to change carriers..this sucks!
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OMG! I just spent 4 hours w/3 different "lady-techs" on Comcast yesterday w/the same PW issue. PW works for checking mail thru the web but my mail program on a Mac WILL NOT accept the PW! I even was told to call Apple by Comc. tech--that it was an Apple problem. Called them, they checked thru everything and said nope--contact my provider! Glad to see I'm not the only one,,, but very frustrating after having spent FOUR hours on the phone w/techs who obviously DID NOT KNOW WHAT THE #$#@ was or IS going on! I even downloaded a patch from 4/3/12 from Apple that was supposed to correct this "Apple" issue...didn't help. So what is next??? WHO @ Comcast knows how to fix it??? Also has made it impossible to get mail on my smart phone due to "incorrect password" or whatever!!!! HELP!! ONe tech even had me delete my email and set up new one, probably losing all my saved emails! What a mess...Time to switch carriers??????
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