I have the EXACT same problem and cannot find an answer. Before anyone answers... This is NOT for X1. It's REGULAR HD COMCAST/XFINITY. My zoom changed when I hit a button on the remote. Maybe two at the same time. I tried to change a channel and it didn't but the zoom changed. HD is now unusable as it's on ZOOM2 ... All the way in. It's NOT THE TV. The old remote had a zoom, the new black one doesn't. Is there a fix?
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