This issue has happened a second time. My emails went into the 'send' folder, but were not being received on the other end. I called COMCAST again. After two days, my emails were working again. Now I have to BCC myself to be sure they are being received by the recipient. My issue is that no one can tell me WHY this has been happening (all of a sudden, after years of no problems). I called the 565-4329 number cited above, which is essentially useless as the four or five times I have called, I am on hold for upwards to an hour. How much of my time am I supposed to waste before a rep answers? I did get a call about the time the problem was "solved" and "since you are not available to answer the phone you can call back if I have any further questions". When Comcast calls like this and leaves a message, an extension HAS to be included as that might save a lot of frustration and wasted time. I hope a COMCAST customer assurance rep who is reading these forums can answer my basic question: Why are my outgoing e-mails NOT being delivered to the recipients and then start up working again?? It has NOTHING to do with any settings (the first thing I am asked to look at) on my side. The settings have been unchanged for years and I never had this problem before. It is on the COMCAST side.
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