About PurrSuede

@John777COS wrote: ... A  note on my Comcast bill said I could get local weather on The Weather Channel (which, of course, does not compare at all with the Weather Scan information). About ten days ago Local on the 8s went away.  I now receive a worthless national feed for Locals of the 8s.   John, the Weather Channel in HD is missing the Local on the 8s local feed. Comcast said they were working to set that up. If you want to see your local version of Local on the 8s, try tuning the Low-Def/SD version of TWC instead.   And yes, that's crazy that you have to tune a Low-Def/SD version in order to see the Local on the 8s feed, but there you have it.   Comcast at it's finest... ... View more

Teel, I didn't find it in their lineup anywhere.   A look at Wikipedia for Weatherscan implies it's available on Dish Network, however I looked at DISH's promo page and they don't list it.     I did find an over the air channel called WeatherNation. People can google the service if interested. But it really sucks to toggle off Comcast to the "on the air" and they really only do a "local on the 5's" much like TWC's Weather on the 8's   As Comcast implies, looks like we're being pushed to view this over the air, internet or app. If it wasn't for a few channels that I still like on cable, I'd consider cutting the wire and going "over the air".   Like you, I'm reevaluating my choice in provider after being with Comcast for years.   ... View more

In response to: Let your senators and representatives know what you think. _________________________________________________   Lee- wrote: I got a response here from a rep saying that the state is not empowered.  That the gov't is not empowered to change chanel lineups.  FCC is as close as it gets.  But if you write, write to the Federal level Congressmen.  Things need to change in any case; the consumer needs to be empowered!    Lee, I think the poster was referring to the merger between Time Warner Cable and Comcast. According to Wikipedia: Comcast is currently in the process of obtaining permission from both the FCC and US. Dept of Justice to complete the acquisition.    I think the implication was to tell your senators and representative why you are opposed to allowing the deal to occur. ... View more

  Using the feedback form I sent a simple message:   Please put the WeatherScan channel back in Albuquerque NM (Channel 101) This provided a valuable service and should not have been eliminated from the channel lineup! Thank you for listening to my complaint   ---------------------------   The reply I received:   Thank you for contacting the Office of Tom Karinshak. My name is (........) I am genuinely sorry for your concerns with requesting to have the WeatherScan channel added back to your channel line-up. I assure you I will do everything I can to resolve all your issues.   We appreciate you taking the time to let us know about wanting to have the WeatherScan added back to your line-up and I have noted your request with ticket ER (...........). I have submitted this request to our programming and development department who keeps track of all channel requests. This request does not guarantee that this channel will be added. This request is for tracking purpose only. What this all means is that we take all requests for new networks very seriously, and that we carefully consider the overall impact of adding each network. While we cannot honor every request, we do take each request into consideration in planning future changes to the line-up. Our goal is to provide a wide choice of quality cable networks and local broadcast channels reflecting the diverse programming interests of our customers. Comcast continually strives to add value to our XFINITY TV services and enhance the customer experience with advanced products and services. As a result, Comcast must sometimes remove channels that have lower viewership to make space for higher valued, more popular channels and to keep our line ups consistent across markets.  There are a few alternatives that are available to customers: The Weather Channel is still available and provides localized weather every ten minutes on Local on the 8's. We are also in the process of launching the localized Weather Channel Feed in HD across all markets There is a weather app available to customers with the X1 platform -  Check Weather using the X1 Weather App can be emailed to customers We have also found that most of our customers access this information through their mobile devices and the Internet  If you have further questions, please reply directly to this e-mail.   (........), we appreciate your business here at Comcast and thank you for giving us the opportunity to resolve your issue.   Sincerely,  (..........) Office of Tom Karinshak   ------------------------------------------   As you can see this is pretty much the same "form" used to post here in the forum from ComcastTeds. And I checked, the HD Weather Channel does not have the local weather feed, you must tune to the SD Weather Channel to see the banners and text they refer to.   Notice the references to "adding a channel" and then the familiar blurb about "removing" a channel. Someone is very good with cut and paste, obviously.   Note that "higher-valued" word. This means they bring in ad revenue. It means that providing a commercial-free community service oriented channel such as WeatherScan has no "value" to them.   Obviously it has value to us, or we wouldn't have sought out this forum to voice our concerns.   And as everyone has noted, calling the customer service number was pretty much a useless task as they were in the dark as well.   I have no doubt Comcast will simply continue to spout the company propaganda to this complaint.   It was said the residents of Pilger Nebraska had about TEN MINUTES of warning before the twin tornadoes hit. Do you think they had time to tune into the Weather Channel and wait for "Local on the 8's" to cycle around?   Perhaps Comcast should send a group of their executives out to visit Pilger Nebraska to understand why something like this is SO important to a community, frankly. ... View more

@dfaqegadgadg wrote: @tstack wrote: Checked my July bill this morning and there is no mention of Weather Scan being removed on Garden State, NJ system. I know a lot of Bait/Fishing spots down Wildwood, NJ always have TV on to Weather Scan channel for boaters.   tstack... I finally found a mention of it... in  my bill from APRIL... and when I called Customer Service to complain, as others have indicated, they didn't have a clue what I was talking about at first. It was as much a surprise to them as it was to us. Heck of a way to run a railroad...        Oh yeah, they messed up my userid here in the Forum as well, so I forgot to switch my name over. They have no idea how my "userid" got corrupted, I have to do a work around every time I want to post in this forum or else my userid comes up all messed up. Just more fun as usual... :) ... View more

You know there are so many channels that only cater to a specific interest. Comcast, especially in HD or if you have premium channels has 100s and 100s of channels. You can't tell me that the whole viewing audience is viewing all those channels. Or even wants them.   This is an example of why people are switching to streaming services, to only get the content they want. I would bet there's not a single user in this forum replying to this thread that couldn't name several channels they could care less about.   The weatherscan channel was something of benefit to the COMMUNITY regardless of where the individual posters live. This is another example of Comcast making heavy-handed decisions, where a bunch of talking heads have sat around a board room making decisions that affect large numbers of viewers without regard for their interests or getting any feedback from them.   There are certain channels I can only get on cable. I have repeatedly just considered going to over the air programming and "cutting the cord".   Cable needs to go a "menu" based server where you pay for what you view. I'm sick of paying $100s, in fact over a $1000 per year and basically Comcast decisions get shoved in my face.   In fact, I'm compared over the air HD programming with Comcast. Since the air waves aren't shoved into a narrow band down a length of wire, usually they are much clearer and cleaner than Comcast anyway, with no breakup, freezes or tiling/pixelation.   So the feedback I am giving you, Comcast, is this is another decision that is making me re-evaluate my decision to stay with Comcast. Yes there are features that I like, but frankly WeatherScan was one of them.   I really hope those talking heads that are sitting around making these decisions really begin to listen to the feedback being posted here. "We had no idea people wanted this channel".   What's more likely though is that you are pushing more and more garbage crappy channels down the wire and you took out Weatherscan so you can use the bandwidth for something that people REALLY want, such as the Lint Collecting Channel or the How To Clean Out Your Gutters Channel.   Now THAT would be something really useful, hmmmmmm? ... View more

Phooey... you are spouting the company nonsense. Start reading all the remarks here and tell me again that people don't WANT the WeatherScan feed..   Here's some more feedback. Another decision made by Comcast that is making me re-examine my decision to use Comcast as my television provider. @ComcastTeds wrote: All - Thanks for your continued and valuable feedback.  It has been noted and shared directly with our local and national programming teams that were involved with this decision.    This was a decision made by Comcast.      We regularly examine our programs and channels in an effort to bring our customers the best overall entertainment choices and the content they want the most.  As a result, Comcast must sometimes remove channels that have lower viewership to make space for higher valued, more popular channels and to keep our channel line-ups consistent across markets. The Weather Channel is still available and provides localized weather every ten minutes on Local on the 8's.  We are also in the process of launching a localized HD Weather Channel feed across all markets. Many areas already have this new feature.  There is a localized weather app available to customers with the X1 platform. Customers with our traditional on-screen program guide also have access to local updated weather forecasts via the guide's Main Menu, then select Local Weather. We have also found that most of our customers access this information through their mobile devices and the internet.   Thanks again for your feedback.   ... View more