Hey there! I thought I was a bit more tech savvy than this but I am for sure not. We have two cameras, one FI8910W and one FI8916W. We have a Linksys E1000 router and use xfinity with comcast. We USED to be able to access our cameras outside the house on our iphone apps and now we can not. We also have two vue zone camears which work fine outside the house and send us images via email. But we want to be able to see inside the house when away from home. I'm not sure what happened but when we had a new comcast box and router put in it all went haywire. I have checked that the firewall settings are completely off. My cameras still send the motion capture images to my webspace online but we're still unable to gain access on our iphone apps. The cameras can be accessed on the apps when we are at home. Weird? Can anyone give me a step by step please?
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