I called for help and customer service agent in a sing-song accent who tried to coach me into removing cables and putting them back but still would not work. The box was just not receiving signal. Feeling exasperated with her accent and her stardardized “ I hope we have been able to help you” line when my problem couldn’t be remedied, I hang up. Comcast charges you a lot but could not send their repair man without charge. I’m moving to AT & t; when my contract expires.
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