for years i have been able to hit the "xfinity" button, go to "saved" and the options have been "for you" "recordings" "scheduled" "favorites" "purchases" "playlists". But now "recordings" and "scheduled" are missing. I do not have DVR, so the "recordings" is no big deal, but without the "scheduled" i can no longer see what shows or movies that i have marked to be reminded to watch. I can still set a series or movie reminder when looking at the guide. But i can no longer see a list of series or movies i have set reminders for.
I have tried a support chat, they never called back
My wife called, they had no answer except "i assume it's because you have no DVR"
i went in person to the "store", and was told "there has been an update and they probably took it off because you hav eno DVR"
i even replaced thge box like the guy at the store suggested, didn't work.
Setting reminders is mostly useless now, i look at the list to help me decide if we are going to watrch cable or do something else.
Does anyone have any ideas, or actual information on why these options are gone?
According to the support website,
Viewing and Modifying Program Reminders from the Saved Menu Press the xfinity button on your remote control and navigate to the Saved menu. In the Saved menu, use the right arrow button to navigate to the Scheduled section. Reminders will appear as a View Option on the left, in the second row. The view option will allow DVR users to switch between a 14-day view of scheduled recordings and a 14-day view of scheduled reminders. The scheduled reminders list will be available for both DVR and non-DVR customers The default view for DVR accounts will be "Recordings" The only view for non-DVR accounts will be "Reminders" From the scheduled reminders list, users will be able to view, modify and cancel any reminder that is scheduled to remind on that TV Box over the next 14 days. As new reminders are scheduled, they will begin to appear in the list.
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