Second post, so I apologize if I've done this wrong. I've never posted to a forum before but I think I just cross posted since I don't know how to move a topic. I think this is the most appropriate location for my issue.
I've had my X1 system for a year. No problems, great picture. I just replaced my XG1 (Model PX013ANC) with the XG1v4-A (Model AX014ANC) yesterday. I have a samsung 65" Class KS800D 4K SUHD TV. My HD picture on the previous XG1 was great. After connecting the new XG1v4 yesterday the HD channels as well the DVR recordings in the cloud, some from when the old XG1 was hooked up and 2 recordings from just last night with the new XG1v4 all do not look near as sharp.
To be clear, I'm not focusing on the 4K video right now as I understand that there is no 4K content available yet (other than netflix), but wanted to future proof as well as catch some of the olympic feeds in 4K. I had planned to watch 4K netflix on apple TV or built in netflix TV app as my experience has been that the streaming 4K content is superior.
I'm troubled by the drop in quality of the new box on the HD feeds from comcast. I've refreshed everything, tried 2 different HMDI cables and tightened everything. The only difference I can come up with is the new XG1v4... but one would think at the very least it would have the same HD signal as the older XG1? I brought in another family member to look at the new picture after the change in STB and unprompted they noticed the same thing, so it's not just me. It's not horrible as some have pointed out in previous posts but a noticable drop in clarity.
Any help or ideas would be appreciated.
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